“Lvivgaz Sales” LLC is forced to make a decision to stop personal reception of domestic natural gas consumers in its branches from October 1.
We would like to remind you that from May 1, 2022, all household customers of the company were automatically transferred to the “last resort” supplier. All our attempts to resume work in the blue fuel supply sector for the needs of the population did not meet with understanding from the government institutions.
However, over the past five months, we have kept our offices and staff running smoothly to support our customers.
Starting from October 1, 2022, personal reception of household consumers will be carried out only in the central branch at the address: Lviv, str. Shevchenko, 111A, twice a week: on Tuesday and Thursday from 9:00 a.m. to 4:00 p.m. (lunch break 1:00 p.m. to 2:00 p.m.).
At the same time, at all points of contact at public information stands, household consumers can obtain information about rights, current legislation and available methods for resolving disputes. In addition, we continue to support the operation of our online services and contact center.
You can send an application for the return of overpayment or mistakenly paid funds to Lvivgas Sales LLC at our postal address: 79039, Lviv, str. Shevchenko, 111А or to the email: contact@lvgaszbut.com.ua
Information on the procedure for the return of funds paid to the account of Lvivgaz Sales LLC, clarifications on the necessary documents and the application form are published on the company’s website.
The service schedule for business customers does not change.