Warning! The Government of Ukraine is resetting the hotline for prompt collection of inquiries on humanitarian issues
You can contact the following hotline by calling the following questions:
problems with water supply, drainage, heating
damage to infrastructure: gas pipelines, railways, utilities
evacuation and return of citizens who were forced to go abroad due to the Russian invasion of Ukraine
needs for food and basic necessities, the sale of goods at higher prices
drug needs
fuel needs
issues of social benefits, pensions
problematic issues with community leaders and other representatives of local self-government
The government hotline is open 24 hours a day
Calls from the territory of Ukraine from the fixed line of Ukrtelecom, phones of mobile operators Kyivstar, Vodafone Ukraine, Lifesell for applicants – free
For citizens of Ukraine who are abroad, the phone number of the government hotline +38 044 284 19 15. Payment – at the rates of the relevant operator.