In Ukraine, a new state language standard, “Barrier-free terminology”, has come into force, regulating the use of terms related to accessibility and equal opportunities. The document was approved by the National Commission on State Language Standards on 1 October and came into effect on 2 October.
The standard defines and explains key concepts in the field of barrier-free access, including physical, information, digital, educational, economic and communication barriers, as well as accessible spaces and services. It separately regulates terms relating to sign language, plain language, easy-to-read formats and assistive devices.
The purpose of the document is to ensure the consistent use of appropriate terminology in official texts, educational programmes, professional activities and public communication. At the heart of this approach are respect for human dignity, the right to self-determination and recognition of the diversity of people's life experiences.
In the context of full-scale war, the issue of barrier-free access is acquiring particular significance, as many Ukrainians are experiencing injuries, the loss of loved ones, forced displacement and other difficult circumstances. For them, not only access to services and support is important, but also clear information and communication free from prejudice and degrading expressions.
The new standard is intended to help avoid wording that reduces a person to their state of health, disability or social status, reinforces stereotypes or undermines their dignity. Instead, it proposes a people-centred approach, in which communication focuses first and foremost on the rights, needs and experience of the individual.
For local self-government bodies, this document serves as a practical guide when preparing decisions, official letters, information materials and responses to citizens' requests. The use of clear, plain and appropriate language should make communication with residents more accessible for different population groups.
The standard emphasises that barrier-free access is shaped not only through changes in infrastructure or services, but also through everyday communication — careful attention to words, the ability to listen and not to draw conclusions about a person based solely on individual characteristics.
The full text of the state language standard “Barrier-free terminology” is available on the official website of the National Commission on State Language Standards.