In Lviv, a situation arose with a generated photo that was published on the city’s Hotline as a response to a resident’s request concerning tree pruning. The photo, which was supposed to be a report on the completed work, turned out to be created by artificial intelligence.
The head of the Frankivsk District Administration, Halyna Narivna, explained that after the resident’s request, an administration employee contacted the contractor, who sent a visualisation of possible works. This image was mistakenly perceived as confirmation of completed work and was forwarded to the Hotline. The employee received a reprimand for this mistake.
In the coming days, specialists from the ecology department, together with the contractor, will visit the site to determine what work is truly appropriate. The city council emphasises that this is the first such incident in the entire time the Hotline has been operating, which has been functioning for 8 years and processes dozens of residents’ requests daily.
Currently, the city’s Hotline Facebook group has 127,000 members who actively use this service to communicate with the authorities and municipal institutions. Requests received are directed to the relevant department, which reports on the completion of works or explains the reason why they cannot be carried out.