In March 2026, Lviv polyclinics conducted nearly 293,000 appointments, which is 40,000 more than in February. This indicates a more active use of outpatient and polyclinic services by the city’s residents. The system is operating steadily, without the collapse that some had feared.
The Deputy Mayor for Humanitarian Affairs, Iryna Kulych, noted that the reform is aimed at improving the quality of city healthcare, making assistance closer and more accessible. Importantly, the latest decisions by the city council have completed the transformation phase, and polyclinics have begun to operate as part of large medical systems.
The Lviv Health Department receives daily reports from the medical information system, allowing them to see the real picture of doctor appointment availability. According to the head of the Health Department, Marta Matiushko, the system has the capacity to accommodate patients, and this capacity is constantly monitored.
The city is preparing a financial support programme for polyclinic staff, as the new work format requires not only organisational changes but also team strengthening. From 2022 to 2025, over 327 million UAH was allocated to support polyclinics.
Changes in city healthcare continue, and polyclinics are becoming part of a unified medical network. This allows for better coordination of all levels of care, so that patients receive services quickly and without unnecessary barriers.
Source: Lviv City Council