The military service family support office started its work in June of last year.
The Office for the Support of Families of Servicemen, which works in Lviv, told one of the stories of turning to them for help. An elderly man, whose son is on the front line, was admitted to the hospital – his leg was amputated and the man needed help to get home.
“The father of a military serviceman contacted us at the Military Family Support Office and wrote a letter. The son is on the front line, and he, already an elderly man, was hospitalized, his leg was amputated. And now we have to somehow get home, to the 3rd floor without an elevator, and move around the house,” said Ulyana Surmai, an employee of the Office.
So, the employees turned to the friends of the Office for support: volunteers of the charitable organization “Center for Volunteering and Protection” found a wheelchair for the grandfather, and thanks to the help of the Lviv Road Service, he was transported from the hospital to the apartment.
“Victory is in the simple things we do for each other every day,” added Ulyana Surmai.
We will remind you that the Office of Support for Families of Military Servicemen in Lviv was created on the basis of the order of the head of the Lviv OVA Maksym Kozytskyi. The office acts as a consultative and advisory body under the administration and also interacts with Territorial centers of staffing and social support, military formations, law enforcement agencies, territorial bodies of the Pension Fund of Ukraine, bodies of local self-government and social protection of the population in the Lviv region.
Specialists of the Office conduct an initial consultation to determine how exactly a person can be helped, form a package of documents and hand them over to the relevant authorities to solve the problem. They also provide assistance to relatives and families of servicemen who want to receive social benefits or find their relatives in the registers of missing persons or prisoners of war.
Servicemen, volunteers, reservists, veterans of the Russian-Ukrainian war and their family members can apply here for help.
Over 1,500 appeals were processed in the Office over eight months of work:
40% of applications – military service (mobilization, vacations, VLK, dismissal, etc.);
35% – regarding the missing, captured, dead;
25% – social and pension insurance.
“This is the only space where military personnel, reservists, veterans of the Russian-Ukrainian war, and members of their families receive the necessary assistance directly:
Assistance in obtaining social benefits;
Accompanying the families of the missing, captured and dead;
Free legal support;
Psychological support
The Office also solves problems of a humanitarian nature, finding housing and other difficulties faced by relatives of servicemen during wartime. The idea of the Office is to unite representatives of various institutions – the Armed Forces of Ukraine, social workers, Pension Fund workers, lawyers, psychologists, volunteers, to provide effective assistance to military personnel and their families in one place,” said the head of the Office, Anna Kuzyuta.
The address of the institution is Lviv, str. Kopernyka, 17, Palace of Arts, 2nd floor. The office is open on weekdays from 10:00 a.m. to 6:00 p.m. You can call +38 068 260 68 15.
In the telegram channel of the Office, you can find useful information from lawyers, psychologists and other specialists, as well as the history of appeals to the Office. You can join the Telegram channel via the link – https://bit.ly/3Yt8yRV